Question 1

How quickly can you fix my sensor issues?

Accepted Answer

In most cases, we can diagnose and repair sensor issues within 30-60 minutes of arrival. Our technicians carry common replacement sensors and parts, allowing for same-visit repairs in approximately 85% of sensor-related service calls. For more complex issues requiring special-order parts, we'll provide a temporary solution to keep your door operational and return promptly with the needed components.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door sensor problems typically stem from several common causes: misalignment due to accidental bumps or vibration, dirty or obstructed lenses, wiring damage from weather exposure or pests, power supply issues, and general wear over time. Sun interference can also cause false readings during certain times of day. Our technicians will diagnose the exact cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new custom door installations?

Accepted Answer

Yes, we offer flexible financing options for all custom door installations. We partner with several financing providers to offer plans with competitive rates, including 0% APR options for qualified buyers. Terms range from 6 to 60 months, allowing you to choose a payment plan that fits your budget. Contact us for a free quote and to learn about current financing promotions.

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